What It Means
Your ISP delivers a certain speed to your modem — this is what you are paying for. Between the modem and your device, speed can be reduced by: router quality, Wi-Fi standard (Wi-Fi 5 vs 6 vs 7), distance from router, walls and interference, number of connected devices, and 2.4 GHz vs 5 GHz band. To diagnose: run a speed test plugged directly into your modem via ethernet. If wired speed matches your plan but Wi-Fi is slow, the problem is your home network, not your ISP. An estimated 70% of speed complaints are Wi-Fi issues.
Frequently Asked Questions
What does "ISP Speed vs. Wi-Fi Speed" mean?
The difference between the speed your ISP delivers to your modem (ISP speed) and the speed you experience on your device over Wi-Fi (Wi-Fi speed). Most "slow internet" complaints are actually Wi-Fi problems.
Why does ISP Speed vs. Wi-Fi Speed matter for internet quality?
Your ISP delivers a certain speed to your modem — this is what you are paying for. Between the modem and your device, speed can be reduced by: router quality, Wi-Fi standard (Wi-Fi 5 vs 6 vs 7), distance from router, walls and interference, number of connected devices, and 2.4 GHz vs 5 GHz band. To ...
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About This Data
Definitions based on FCC standards, industry specifications, and federal broadband policy. Speed benchmarks reflect 2024 FCC standards. See our methodology.